Common Questions About Your Data
Your account information is deactivated immediately. Personal contact details are removed within 30 days. Transaction records and account history are kept for seven years to meet legal obligations, but we don't use them for marketing. You can request full deletion where local law permits by contacting support.
All DANA, OVO, GoPay and QRIS deposits are processed through encrypted channels. We never store full banking details on our servers — your bank handles the secure transfer. Withdrawal requests are verified against your registered account before funds are sent, adding an extra security layer to prevent fraud.
Yes. Log into your account, go to Settings > Privacy, and you'll see your registered name, email, phone, date of birth and payment methods. To request a full download of everything we hold — including login history and transactions — contact our support team via chat or email.
No. We do not sell, trade or share your personal data with advertisers, data brokers or marketing firms. We share information only with payment processors, banks and government authorities when required by law. All third parties are bound by strict confidentiality agreements.
We use session cookies to keep you logged in, preference cookies to remember your settings, and analytics cookies to improve our lobby. Essential cookies can't be disabled without breaking login. You can turn off analytics and marketing cookies in your browser settings without affecting gameplay.
We retain your transaction records for up to seven years to comply with local tax and anti-fraud regulations. Deposits via DANA, OVO, GoPay and QRIS are logged with timestamps and amounts so you can always verify your account activity in Settings > Transaction History.
You can update your email, phone number and address directly in Account Settings. If you need to change your registered name or date of birth, contact support — they'll verify your identity first. Deletion requests are processed within 14 days where local law permits.
